At DIY Craft Warehouse, we've got you covered with hassle-free returns for unused and unopened items. Return within 30 days if you're not satisfied. Shop with confidence. If you need to make a return, use our easy online returns system.

Rules for refunds:

• Made within 30 days of purchase
• Product must be unopened and unused
• Processed using our online return system
• There is a 15% restocking fee
• Shipping fees are non-refundable
• All sales on surplus, discontinued, and closeout items are final and not eligible for return

Whether you've changed your mind, received the wrong item, or simply want to explore a different option, we've got you covered. Our commitment to your satisfaction extends beyond the moment you make a purchase, ensuring that your online shopping experience with us is as stress-free as possible. Your peace of mind matters to us, so shop confidently and enjoy the convenience of our easy returns process for unopened and unused products. To help make your returns as easy as possible and at your convenience, use our online returns system.

To begin the return process, CLICK HERE.

Did you receive a damaged product? No worries at all! Just drop us a line right here, and we'll sort it out together. We do require that you contact us within 7 days of receiving your order and provide a photo or video to help us understand what went wrong—just to keep things honest! This will include photos of the outer box with shipping label and all damaged product. Remember to let us know before you start using the product. For instance, if your tumbler arrived with a boo-boo, be sure to tell us before you turn it into a personalized masterpiece. We cannot help you with products that are reported as damaged after you have used them. We're here to help and make things right! Contact Us Here